Shipping Policy

We are committed to processing and delivering your order as quickly and reliably as possible. Please review the information below regarding order processing and shipping times.

1. Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days after the order is placed and payment has been successfully confirmed.

Business days are Monday through Friday, excluding U.S. federal holidays and other carrier holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

2. Shipping Times

Estimated delivery times begin after the order has been processed and shipped.

United States

Estimated delivery time: 1–6 business days

This estimate applies to deliveries within the United States.

International Orders

Estimated delivery time: 6–11 business days

This estimate applies to deliveries outside the United States.

International delivery times may vary depending on the destination country, customs processing, local postal services, weather conditions, and other circumstances outside of our control.

3. Shipping Time Is an Estimate

The shipping times listed above are estimated delivery times and are not guaranteed delivery dates.

Actual delivery times may vary due to:

• Carrier delays;

• Severe weather;

• Holidays and peak shipping periods;

• Customs clearance;

• Incorrect or incomplete shipping information;

• Local delivery conditions;

• Government or customs inspections; or

• Other circumstances outside of our reasonable control.

We are not responsible for delays caused by shipping carriers, customs authorities, weather, natural events, or other circumstances beyond our control.

4. Tracking Information

When tracking information is available, it will be provided to you by email after your order has shipped.

Please allow some time for the carrier’s tracking system to update after the shipping label has been created.

If tracking information does not immediately show movement, this does not necessarily mean that your order has not been shipped.

5. International Shipping

International customers are responsible for providing a complete and accurate shipping address.

Depending on the destination country, international orders may be subject to customs duties, taxes, import fees, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, customs duties, import taxes, and other charges imposed by the destination country are the responsibility of the customer.

We do not control the amount of customs duties or taxes charged by the destination country.

6. Customs Delays

International shipments may be delayed while being processed by customs authorities.

Customs clearance times vary by country and are outside of our control.

A customs delay does not necessarily indicate that the package has been lost or that there is an issue with the order.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order is returned to us because the shipping address was incorrect or incomplete, please contact our customer support team.

Additional shipping charges may apply if the order needs to be reshipped, where permitted by applicable law.

8. Lost, Stolen, or Damaged Packages

If your package appears to have been lost, stolen, or damaged during transit, please contact our customer support team.

For damaged packages, please provide photographs of the package and product when possible.

We will work with the applicable shipping carrier to investigate the issue and determine the appropriate resolution.

Once a package has been confirmed as delivered to the shipping address provided with the order, we may not be responsible for packages that are subsequently lost or stolen after delivery, subject to applicable law.

9. Delivery Estimates

United States

Processing: 1–3 business days
Shipping: 1–6 business days

International

Processing: 1–3 business days
Shipping: 6–11 business days

Shipping estimates do not include additional time that may be required for customs clearance or other circumstances outside of our control.

10. Contact Us

If you have questions regarding your shipment, delivery status, or tracking information, please contact our customer support team.

Please include your order number and shipping address when contacting us so that we can assist you as efficiently as possible.

Jeffery Mobility

Address : 1900 W Anaheim St, Long Beach, CA 90813, Uinted States

Email: info@jefferymoblity.com

Website: jefferymobility.com

Estimated Shipping Times

United States: 1–6 business days

International: 6–11 business days

These are estimated delivery times and are not guaranteed delivery dates.